Uber, Lyft, and other ridesharing companies are becoming more and more popular. In fact, they have infiltrated the transportation sector so deep that others are feeling significant decreases in market share, such as the case for taxis. Others are also trying to improve their services to compete with these ridesharing companies, as less complaints about taxis are received. There are many reasons why these companies are slowly dominating the transportation market and forcing others to adjust and compete.
Ridesharing services are very accessible. Customers can just download the respective application from the app store and install it in their mobile devices, register an account, select the preferred mode of payment, and get a ride immediately. Due to this accessibility, everybody that has a smartphone is a potential customer.
The accessibility of ridesharing also makes it convenient. Customers can indicate their pickup and drop-off points, and they could just sit around and wait for their driver in their designated pickup point. Customers can do this while watching TV in the apartment and having a last drink with friends in a bar. This accessibility makes hailing a taxi cab outside a less attractive option, where customers need to stand around and even be denied by picky taxi drivers.
Safety and Security
Ridesharing companies have several requirements from driver applicants. The driver has an age threshold, which is typically at 21. The vehicle that is going to be used for ridesharing also has an age threshold, which is most of the time at 10 years old. A sound insurance plan is also ideal.
Because of these requirements, customers are complacent that their drivers are not reckless, have sound driving skills and judgment, have a vehicle that is still in great condition, and an increased insurance plan provided by the ridesharing company.
Though ridesharing models are popular because of their accessibility, convenience, safety, and security, they are not perfect. Companies may not be able to completely filter out bad drivers and defective vehicles. Careless and reckless drivers may put customers at risk of traffic accidents. Defective vehicles put customers at the same risk, in addition to the inconveniences of defective car parts, like seatbelts, airbags, and door latches.
According to the website of the Mokaram Law Firm, insurance companies may do everything they can to pay the least amount of damages to accident victims, so there is still the issue of insurance when it comes to ridesharing accidents.